We have an improved training system, which includes working skills training, safety working training, enterprise culture training and comprehensive abilities improvement training. The improvement and development of each staff is closely concerned, and it is a strong belief that only when staff and team get progress can the enterprise better serve customers professionally and dedicatedly.
Consulting & Guidance
It’s available to provide you efficient and highly customized solutions and technical support with our profession and years of experiences. We will happily listen to any of your product design, manufacturing, or service ideas during the consultation process and it’s our honor to provide help and support your business.
The demand for differentiated products is always there, and we spare no effort in helping you to select the right equipment and realize the optimal value of the equipment you purchase.
It is available to send professional responsible staff to better provide installation guidance on site if you need. We will do all we can to meet your requirements until our equipments operate smoothly for you.
In order to meet your every need, we provide all related products and service as long as we can imagine, including full range of spare parts, related construction equipment and transportation delivery etc.
Operation Follow Up
We keep follow-up contacts with our customers about the usage condition of our equipments and what we can help during 3 months operating after selling. We strive to provide help for the questions that customers may have.
Quarterly Investigation of Customer Satisfaction
It is clearly specified in HC that we send investigation questionnaire of customer satisfaction to each customer every three month, so we can get feedback about our products and service, which can guide us to better serve our customers. Customers’ satisfaction is the greatest honor for us.
Quick reply and action
When you need some help, like equipment operating & maintenance, consulting, confusion, difficulties etc, don’t hesitate to contact us, and you will be replied quickly. We are committed to give feedback within 24 hours for customers in domestic market and within 48 hours for customers abroad even during holidays.
Spare Parts When You Need Them
All spare parts of equipments are prepared for we have complete product system. It’s unnecessary to worry about any of the spare part. Just contact us, you will find what you need.